ICEsoft support options and subscriptions are the way to get developer and production support, including committed response times, emergency patches, custom builds, and hands-on support from our team of product experts. Get the piece of mind that your application is fully supported by the people who know the technology the best. Choose which product support you are interested in:
Why ICEsoft Support?
Get Developer and Production Support that includes:
- Technical support during installation, configuration, development, testing, and production.
- Access to Enterprise software.
- Direct access to our development team for bug resolution.
- Fully tested and supported with the leading enterprise Java technologies and middleware.
- Service Level Agreements (SLA's) with committed response times.
- Patches, emergency patches and custom builds.
- Access to Enterprise Wiki for additional technical content, documentation and know-hows.