ICEsoft JIRA Data Recovery Completed  XML
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Joined: 27/May/2004 00:00:00
Messages: 219

On Friday, November 22nd, 2012, the ICEsoft JIRA system (http://jira.icesoft.org/) suffered a database failure resulting in significant data loss for changes made since mid-September, 2012. In addition, additional failures in the database backup system necessitated that a complex and more error-prone data restoration process be used to restore the JIRA system to its original state.

This process is now complete and we believe that greater than 90% of all changes, comments, etc. have been captured and are reflected in the current state of the JIRA system. While we believe the vast majority of all updates have been restored, the small possibility exists for a specific update to have been lost. For this reason, please be aware of this incident, and if you notice an update of yours that is missing, please re-apply it as necessary.

We apologize for any inconvenience this outage may have caused.

- Admin

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